You don’t have to perform maintenance or worry about availability.”įor a business that is built almost entirely on customer trust-after all, no one is going to use a password storage service they can’t rely on to retrieve their stored passwords-finding a dependable partner early was key to 1Password’s success. “You put things there, they will be there. “It may be the biggest compliment that you don’t really have to think about it too much,” Roustem says of S3. Today, 1Password still has objects stored on Amazon S3 that date all the way back to 2007. “The backups are happening, upgrades are happening-I don’t have to worry about that.” Everything is taken care of for me,” Roustem remembers marveling. “The service is down, wake up!” But that all began to change when 1Password started relying on AWS to manage their service. He still remembers the panicked texts coming in at 2 a.m. ![]() “We lived on ramen noodles.” It was just Roustem and Dave, a two-person team, doing everything themselves: development, marketing, customer support, making sure the web store stayed online, “because if this thing goes down, you don’t have any revenue coming in. ![]() ![]() Roustem is quick to note, though, that it took a decade and a half to build the company to what it is today-and those early years were lean ones.
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